Purpose
What is collected and why
Every field must have a necessary and clearly explained purpose.
Privacy
Privacy must match the way information is actually handled.
This page explains the limited information collected through the website enquiry form. It is not a substitute for Harmony Care’s complete, approved Privacy Policy.
Website enquiries
We collect only what you choose to provide.
When you submit the website form, the details you enter are securely forwarded to contact@harmonycareaustralia.com.au so Harmony Care Services Pty Ltd can review and respond to your enquiry. This may include your name, contact details, broad service interest, suburb or postcode and short message.
Please do not send diagnoses, medical records, a full NDIS plan, participant numbers, identity documents or detailed health information through the public form or general email.
Before form activation
The following decisions must be completed.
Handling
Who can access it
Recipients, systems, vendors, storage locations and disclosures must be documented.
Control
Access, correction and deletion
Real contact, retention, correction, complaint and deletion processes must be approved.
Contact
Questions about the current website?
Until a designated privacy contact and approved process are published, use the public Harmony Care email for a general privacy enquiry and avoid including sensitive information.
Email a privacy enquiryOwner review note
Legal applicability, the final privacy contact, complete data inventory, technology providers, overseas disclosure, security description and retention schedule require authorised review before this can become a Privacy Policy.