Useful information for participants

Important information, made easier to find.

Use this page to find rights, privacy, complaints, accessibility and general NDIS information. Detailed policy wording remains clearly marked where approval is still required.

For participants

Participant rights

Choice, dignity, communication, advocacy, safety and changing or declining supports.

Read participant rights

For participants

Feedback and complaints

How to contact Harmony Care and how to raise a concern with the NDIS Commission.

Read feedback and complaints

For participants

Privacy

What is known, what still needs approval and why the review form does not send or store information.

Read privacy

For participants

Accessibility

Website access features, known pre-launch limits and how to request another format.

Read accessibility

For participants

NDIS guide

General information about provider registration, funding management and choosing supports.

Read ndis guide

For participants

Frequently asked questions

Concise answers about services, Queensland availability, referrals and getting started.

Read frequently asked questions

Need help finding something?

Contact Harmony Care.

Call or email and tell us the format or information you need. Please do not send medical records, your full NDIS plan or detailed health information through general email.