Self-managed
You manage payments
Participants generally have broader provider choice, subject to the plan and applicable NDIS rules.
NDIS guide
Clear context for making informed choices.
This guide provides general information only. Your plan, funding and circumstances are individual, so use official NDIS information or appropriate plan guidance for decisions about funding.
Provider registration
What registered-provider status means here.
Harmony Care Services Pty Ltd is listed on the NDIS Commission Provider Register with five approved registration groups. Registration does not mean the NDIS endorses Harmony Care, and it does not guarantee that every advertised offering, location or activity is funded under a participant’s plan.
Plan-managed
A plan manager handles invoices
The plan manager assists with provider payments and financial administration; this is different from Support Coordination.
NDIA-managed
Registered-provider requirements apply
Provider and support requirements differ. Check current official guidance for your circumstances.
Different roles
Support Coordination is not plan management.
Support Coordination may help a participant understand and implement supports, connect with providers and build confidence in using their plan. Plan management concerns payments, invoices and financial records.
Harmony Care’s current website wording limits Support Coordination enquiries to participants who self-manage or plan-manage the relevant funding. Specialist Support Coordination and plan management are not advertised.
Choosing support
Useful questions to ask
Is the provider registered for the service I am considering?
Check the provider’s current registration record and ask how the proposed service relates to the relevant registration group and your plan.
What will the support include and exclude?
Ask for clear written information about the support, fees, travel, cancellations, responsibilities, privacy and how to raise a concern before agreeing to proceed.
Can I change my mind or compare providers?
Choice and control are central NDIS principles. Ask how changes, cancellations and transitions are handled under any proposed service agreement.